Policies

Cancellation Policy


I truly value the time and commitment of every guest, and I do my best to provide a thoughtful and personalized experience for each appointment. Out of respect for my time and other clients waiting to book, I kindly ask that any changes or cancellations be made as early as possible.

  • 48 Hours or More: Cancellations made at least 48 hours before your appointment will receive a full refund of the deposit or may be rescheduled at no charge.
  • 24–48 Hours: Cancellations made within 24 to 48 hours of the appointment are eligible for a 50% refund of the deposit.
  • Same-Day Cancellations & No-Shows: Appointments canceled with less than 24 hours’ notice, or missed entirely, will be charged the full amount of the reserved service.



*Travel Appointments – San Francisco*

My San Francisco schedule is planned well in advance and has limited flexibility once the trip begins.

  • Cancellations made after my arrival that cannot be rescheduled during my current visit will be charged 50% of the service total.
  • Cancellations made within 24 hours of the scheduled appointment time will be charged 100% of the service total.

Thank you so much for your understanding and for respecting my time — it allows me to continue offering the care and attention every guest deserves